At Ascent, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a return and refund policy subject to the terms and conditions below:
You have 14 days from the date of purchase to request a refund. To be eligible for a refund, the product must be in its original condition and accompanied by the receipt or proof of purchase.
Please note that items on sale are not eligible for refunds.
If you wish to exchange your product with a new one, you can do so by contacting us at contact@ascentstudio.com.my within 14 days of the purchase date. The product must be in its original condition and accompanied by the receipt or proof of purchase.
You are responsible for shipping costs associated with returning a product for refund or exchange.
If you have any questions about our return and refund policy or wish to request a refund or exchange, please contact us at contact@ascentstudio.com.my or by visiting our website at https://ascentstudio.com.my. You can also reach us by phone at 01234567890.
We reserve the right to update or modify this return and refund policy at any time without prior notice.
